FAQs

  1. How much is shipping? Do you ship internationally?

Standard shipping is a flat rate of $4.95 for all US orders. International orders have a standard flat rate shipping cost of $9.95 Orders with a subtotal of $50+ will automatically have free shipping applied.

  1. Where do you ship from?

We ship products to you from our partnered factories located in the United States.

  1. I changed my mind. Can I cancel my order and get my money back please?

All orders are processed and moved to production shortly after the order is placed. We can not issue refunds once the order is already

  • in production
  • being prepared for shipment
  • or has been shipped

However, if you contact us immediately after placing your order we may be able to cancel your order.

  1. How long will it take to receive my order?

Orders are processed & shipped out within 1-5 business days. Estimated shipping time for US orders is 1-10 business days. International orders have an estimated shipping of 1-3 weeks.

*For more info on our shipping policy, click here.                                  

5. How do I obtain my tracking number?

Your tracking number(s) will be provided to you by email once your item(s) have been shipped. When receiving your tracking number(s), please allow up 1-3 days for the shipping company to activate/update the tracking number.

6. Will my order be delivered by ________?

If you plan to purchase one of our products as a holiday or occasional gift, we do not recommend buying the item(s) close, in regards to our estimated shipping time, when the holiday is happening. There is a risk of the item not arriving there on time. We are not held responsible for items that do not arrive before specified dates.

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